Resources
Shop with confidence knowing our policies are transparent and customer-friendly.
Assembly Manuals
Find free step-by-step assembly manuals, video guides, base instructions, and helpful tools for every Riga greenhouse model. Filter by series or type to quickly download the PDFs and videos you need for site prep, foundation, frame assembly, glazing, and more. Everything is organized in one place so you can build with confidence.
School Orders
We offer a 5% discount on all school orders plus free shipping in the contiguous U.S. Custom quotes, purchase orders, and flexible payment options (including checks and money orders) are available to make ordering easy for schools and educational programs.
Shipping Policy
We offer free shipping on all orders. In-stock items are processed and shipped within 3-4 business days from our distributor, Exaco, in Pflugerville, Texas — you'll get tracking info by email once it ships. Please inspect deliveries for damage and contact Exaco right away if anything arrives damaged. For questions, reach our support team at 1-877-628-9571 or info@rigagreenhousekit.com.
Returns & Refunds
We accept returns, but greenhouses are non-refundable for buyer's remorse — the customer covers outbound freight, return shipping, and a 20% restocking fee, with any damaged parts deducted from the refund. For smaller items and accessories, contact Exaco at (512) 407-8500 before returning anything. Damaged or defective items should be reported first, as many can be resolved with a replacement part instead of a full return.
Warranty
Riga greenhouses carry a limited warranty on proper assembly with original parts: up to 15 years on the frame, hardware, and triple-wall polycarbonate, and up to 10 years on twin-wall polycarbonate (prorated after year 5) and workmanship defects. It excludes wear parts, misuse, commercial use, and extreme-weather/snow damage; it's non-transferable, needs proof of purchase, and claims go through Exaco.
Privacy Policy
We collect personal information via our site and cookies, and may share it with advertising partners to serve more relevant ads elsewhere — which may count as a "sale," "sharing," or "targeted advertising" under some U.S. state privacy laws. You can opt out; see our Privacy Policy for details. We also honor Global Privacy Control signals as an opt-out request where applicable.
Terms of Service
The Riga Terms & Conditions cover site use and purchases from Riga Greenhouses (Backyard Living Source, Inc.), including order acceptance, free shipping via distributor Exaco, a 20% restocking fee on greenhouse returns, the Hoklartherm/Exaco manufacturer warranty (up to 15 years on frame/glazing), liability limits, and Idaho governing law.
Financing Policy
At Rigagreenhousekit.com, we make it easy to invest in your outdoor space with flexible payment options. Choose Shop Pay Installments to spread the cost of your greenhouse over time with interest-free bi-weekly payments or longer monthly plans, use Shop Pay for a fast and secure checkout, or simply pay in full with Visa, Mastercard, or Discover.
Riga Greenhouse Blog
Questions about any of our policies? Contact our support team.